Pricing and packages

In-Home Computer Repair

Friendly, Professional Computer Help in the Comfort of Your Home

At Silver Shield Tech, we bring the computer repair shop to you. Whether your computer is running slowly, won't start, has a virus, or you're having trouble with your printer or Wi-Fi, we'll come to your home and work with you one-on-one.

We understand that technology can sometimes be frustrating. That's why we explain everything in plain language, answer your questions, and make sure you're comfortable before we leave.

Our goal isn't just to fix your computer—it's to help you feel confident using it.

Our In-Home Services Include

  • Computer diagnostics and troubleshooting
  • Virus and malware removal
  • Slow computer optimization
  • New computer setup
  • Data transfer to a new computer
  • Printer setup and troubleshooting
  • Wi-Fi and home network assistance
  • Email setup and support
  • Software installation and updates
  • Windows, macOS, and Linux support
  • One-on-one computer training
  • General technology assistance

Pricing

Standard Service Call

$50 per hour (1-hour minimum)

This includes diagnostics, repair, setup, troubleshooting, and one-on-one instruction during your appointment.

Travel

Travel within the Kerrville area is included.

For locations outside our standard service area, a travel fee may apply. We'll always let you know before scheduling your appointment.

Honest Pricing

There are no hidden fees. You'll receive a clear explanation of the work performed and any recommendations before additional work is completed.

If replacement parts or software are needed, you'll always be consulted before any purchases are made.

Senior Fraud Awareness for organizations

Helping Organizations Protect Older Adults from Today's Most Common Scams

Silver Shield Tech offers engaging, real-world training designed to help organizations educate both employees and senior customers about fraud prevention.

Whether you're a bank, credit union, senior living community, church, library, healthcare provider, or community organization, our presentations are tailored to help participants recognize the warning signs of scams before they become victims.

Using real-life examples, interactive discussions, and easy-to-understand language, attendees learn how scammers operate, what warning signs to watch for, and practical steps they can take to protect themselves and others.

Our presentations are informative, engaging, and designed for audiences with little or no technical background.

Topics May Include

  • Phone and text message scams
  • Email phishing
  • Tech support scams
  • Romance scams
  • Grandparent scams
  • Government impersonation scams
  • AI voice cloning scams
  • Gift card fraud
  • Identity theft
  • Online banking safety
  • Safe internet practices
  • What to do if fraud is suspected

Ideal For

  • Banks & Credit Unions
  • Churches
  • Libraries
  • Senior Centers
  • Assisted Living Communities
  • Healthcare Providers
  • Community Organizations
  • Businesses with Senior Customers

Pricing

Standard Presentation

Starting at $250

Includes:

  • Up to a 60-minute presentation
  • Interactive Question & Answer session
  • Customized presentation for your audience
  • Educational handouts (digital or printable)
  • Travel within the local service area

Extended Workshops

Starting at $300

Includes:

  • 90–120 minute workshop
  • Expanded training materials
  • Interactive exercises and discussion
  • Additional time for questions
  • Customized content based on your organization's needs

Multiple Sessions & Annual Programs

Planning multiple workshops throughout the year?

We offer discounted pricing for recurring presentations and community education programs.

Contact us for a customized quote.

Senior Technology & Fraud Prevention Workshops

Learn. Protect. Stay Connected.

Technology is changing every day, and unfortunately, so are the scams targeting older adults. Our Senior Technology & Fraud Prevention Workshops are designed to help seniors gain confidence using technology while learning how to recognize and avoid today's most common scams.

Classes are taught in a relaxed, friendly environment using plain language—no technical experience is required. We encourage questions, real-life discussion, and hands-on learning so everyone leaves feeling more confident and informed.

Whether you're new to computers or simply want to stay safer online, our workshops provide practical knowledge you can use every day.

Workshop Topics Include

  • Computer & Internet Basics
  • Smartphone & Tablet Tips
  • Email Safety
  • Password Security
  • Online Banking Safety
  • Online Shopping Safety
  • Social Media Safety
  • Artificial Intelligence (AI) Awareness
  • Tech Support Scams
  • Phone, Text & Email Scams
  • Romance & Grandparent Scams
  • Identity Theft Prevention
  • What to Do If You Think You've Been Scammed

Perfect For

  • Senior Centers
  • Churches
  • Libraries
  • Community Centers
  • Homeowner Associations
  • Retirement Communities
  • Civic Organizations
  • Community Events

Workshop Pricing

One-Hour Workshop

Starting at $100

Includes:

  • Up to 60-minute presentation
  • Interactive questions and answers
  • Educational handouts
  • Local travel included

Extended Workshop

Starting at $150

Includes:

  • 90-minute presentation
  • Expanded discussion and Q&A
  • Educational handouts
  • Customized topics for your audience
  • Local travel included

Private Group Workshops

Hosting a neighborhood group, club, or family event?

Starting at $150

We'll customize the presentation to meet the needs of your group.

Multiple Workshops

Interested in scheduling several workshops throughout the year?

Discounted pricing is available for organizations that book multiple presentations.

Contact us for a customized quote.